FAQs

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Here are some common questions about our services, answered for your convenience. If your question isn’t listed, feel free to reach out directly—we’re happy to assist.

Frequently asked questions

Everything you need to know about the product and billing.

1. What services does Appointed Time Mental Health Services offer?

We provide a wide range of evidence-based treatments and therapies for mental health conditions, including counseling, psychotherapy, medication management, and holistic care approaches.

2. How can I book an appointment?

Appointments can be booked through our website using the Book an Appointment button or by calling us on the number listed here.

3. Do you accept insurance?

Yes, we work with most major insurance providers. If you have specific questions about coverage, our team will gladly assist you in verifying your benefits.

4. Can I receive virtual counseling sessions?

Absolutely. We offer secure telehealth services, allowing you to connect with our professionals from the comfort of your home.

5. What should I expect during my first session?

Your first session focuses on understanding your concerns, discussing your history, and creating a personalized treatment plan tailored to your needs.

6. Is my information kept confidential?

Yes, we adhere to strict confidentiality protocols in line with HIPAA regulations to protect your privacy and ensure your information remains secure.

7. Do you offer support for family members?

Yes, we provide family counseling and education to help loved ones support individuals managing mental health challenges.

8. How long does treatment usually last?

The length of treatment varies depending on individual needs and progress. Your clinician will work with you to establish realistic goals and timelines.

9. Can I change my therapist if needed?

Absolutely. Your comfort is our priority, and we encourage open communication. If you feel a different therapist might be a better fit, we're happy to accommodate the change.

10. Are walk-in appointments available?

While we recommend scheduling appointments in advance, we do accept walk-ins based on availability.

11. What age groups do you treat?

We provide mental health services for teens, adults, and seniors, tailoring our approach to the unique needs of each age group.

12. What happens if I miss an appointment?

If you miss an appointment, we encourage you to contact us as soon as possible to reschedule. We have a flexible rescheduling policy to accommodate your needs.

13. Do you provide crisis intervention services?

We offer immediate support during business hours. For emergencies outside our hours, we recommend contacting local emergency services or a crisis hotline.

14. What conditions do you specialize in?

Our clinic treats a variety of conditions, including depression, anxiety, PTSD, bipolar disorder, schizophrenia, eating disorders, ADHD, and more. Visit our Services page for detailed information.

15. How can I stay updated about your services and mental health tips?

You can subscribe to our newsletter at the bottom of this page or follow us on social media for updates, tips, and resources.

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